Help for If Needed

If Needed is a private handoff planning app for organizing practical details someone trusted may need if they ever have to step in.

What to include

For faster help, include that you are using If Needed, your device model, iOS or macOS version, and a short description of what happened.

Common support topics

• Restoring the If Needed Lifetime Unlock.
• Using private iCloud sync across your own Apple devices.
• Turning app lock, Face ID, or Touch ID on or off.
• Creating or sharing a handoff PDF.
• Understanding the free item limit and one-time unlock.
• Managing or deleting app data from your device or iCloud settings.

Privacy

If Needed is designed to keep your plan private. Read the app-specific privacy policy at mapletrailsoftware.com/ifneeded/privacy/.

Important note

If Needed helps organize practical information. It is not legal, financial, medical, insurance, tax, or estate-planning advice.

Response time

MapleTrail Software is an independent studio. Support requests are reviewed as quickly as possible.